Terms and conditions

Terms and conditions of use of PSPO Agent

1 Purpose and acceptance of the service

These Terms and Conditions of Use (hereinafter, the “Terms”) govern access to and use of the PSPO Agent platform by users (hereinafter, the “User”) who use it to manage software products through specialized artificial intelligence agents, including requirements analysis, user story generation, sprint planning and publication to external tools.

By accessing the platform or using its features, the User acknowledges that they have read and fully accept these Terms, and agrees to comply with them. If you do not agree, you must refrain from using the service.

Only Users with legal capacity to contract may use this platform, which means being of legal age (18 years or older) and acting on their own behalf or on behalf of a legal entity with sufficient authority.

2 Identification of the service provider

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying information of the service provider is set out below. This information allows the User to know the identity of the company responsible for the platform and to have the necessary contact channels for any enquiry, complaint or exercise of rights.

3 Description of the platform and the service

PSPO Agent is an online software product management platform operated as a SaaS (Software as a Service). Its purpose is to accelerate and systematize the product definition cycle, from receiving a requirements document to publishing the backlog in the management tool used by the team.

To this end, the platform provides the User with a team of seven specialized agents that automate the following tasks:

• Requirements analysis and document clarity assessment.
• User story generation with Given/When/Then criteria.
• Backlog quality audit.
• Selective story approval (AGATE system).
• Sprint planning based on team capacity and dependencies.
• Publication to GitHub Projects, Notion, Trello, Jira and Obsidian.

4 Data processing on external servers

The User acknowledges and accepts that information entered into the platform (documents, requirements, user stories and other artifacts) is transmitted to and processed on external servers operated by cloud and artificial intelligence service providers.

These providers may be located inside or outside the European Union, depending on the infrastructure and artificial intelligence services used at any given time. In all cases, SPARRING Labs adopts the necessary contractual and technical measures to ensure an adequate level of protection in accordance with the GDPR, including the signing of standard contractual clauses approved by the European Commission and verification that providers comply with internationally recognized security standards. The User may request detailed information about current providers and the safeguards applied by writing to [email protected].

Language models receive the content of documents and requirements uploaded by the User to generate analyses, user stories and plans. SPARRING Labs does not include personally identifiable User data in requests to such models.

5 Access to User content for auditing and improvement

SPARRING Labs may access, in whole or in part, the user stories, analyses and plans generated, for the following purposes:

• Internal audit: to verify the correct functioning of agents and the quality of results.
• Service improvement: to analyze anonymous usage patterns to improve algorithms and experience.
• Technical support: to diagnose and resolve incidents reported by the User.

This access is carried out in strict confidence and only by authorized SPARRING Labs personnel, subject to contractual obligations of confidentiality and professional secrecy. The data accessed is not shared with third parties under any circumstances, unless there is a legal obligation requiring it, such as a court order or a request from a competent data protection authority. Under no circumstances will User content be used to train proprietary artificial intelligence models, nor will it be commercialized in any way.

6 History download and account deletion

The User has the right, at any time, to:

7 Registration and platform access

Access to PSPO Agent requires the creation of a personal account using email and password, or through integrated identity providers (such as Google or GitHub). The User agrees to provide truthful, up-to-date and complete information during the registration process, and to safeguard their credentials with due diligence, avoiding sharing them with third parties or using them on insecure devices. In case of suspected unauthorized access, the User must immediately notify [email protected] so that SPARRING Labs can take appropriate protective measures.

The account is personal and non-transferable, meaning it cannot be assigned, lent or shared with other users or entities. Each individual must have their own account to access the service. SPARRING Labs shall not be liable for any damages, losses or harm arising from unauthorized use of credentials by third parties, whether due to the User’s negligence in safeguarding them or any other cause beyond the company’s control.

8 Acceptable use of the service

The User agrees to:

• Use the platform exclusively for software product management.
• Not introduce unlawful, defamatory content or content that infringes third-party rights.
• Not perform reverse engineering, decompilation or mass data extraction.
• Not share confidential information about the platform or its algorithms.

9 Intellectual property

All content comprising the PSPO Agent platform —including the software, interface design, agent algorithms, trademarks, logos, technical documentation and any other protectable material— is the exclusive property of SPARRING Labs and is protected by applicable intellectual and industrial property legislation. Mere access to the platform or subscription to a plan does not, under any circumstances, constitute an assignment, license or transfer of rights over such content to the User. Reproduction, distribution, public communication or transformation of any of these elements without written authorization from SPARRING Labs is expressly prohibited.

The User retains full ownership at all times of the documents, requirements, user stories and other content they enter or generate on the platform. By using the service, the User grants SPARRING Labs a non-exclusive, limited and revocable license to process such content for the sole purpose of providing the contracted service and improving platform quality, as described in clause 5 of this document. This license automatically terminates when the User deletes their account or requests the deletion of their data.

10 Personal data protection

SPARRING Labs strictly complies with Regulation (EU) 2016/679 (GDPR) and with Organic Law 3/2018 (LOPDGDD) in all aspects relating to the processing of Users’ personal data. Personal data is treated confidentially, with appropriate technical and organizational security measures, and solely for specific purposes related to the provision of the service, management of the contractual relationship and compliance with legal obligations. SPARRING Labs applies the principles of data minimization, purpose limitation and accuracy required by applicable regulations.

The User may exercise at any time their rights of access, rectification, erasure, objection, restriction of processing and data portability by contacting [email protected]. SPARRING Labs will respond to the request within a maximum period of one month from receipt, which may be extended by up to two additional months depending on the complexity of the request, in which case the User will be informed of the delay and its reasons.

For detailed information on what data we collect, how we use it, how long we retain it and to which third parties it may be disclosed, please consult our Privacy policy, which forms an integral part of these Terms.

11 Limitation of liability

SPARRING Labs does not guarantee uninterrupted service availability nor the absolute accuracy of results generated by the artificial intelligence agents, as these operate based on statistical language models subject to inherent limitations. The analyses, user stories, plans and other artifacts produced by the platform should be considered as support tools that complement, but do not replace, the User’s professional judgment. To the extent permitted by applicable law, SPARRING Labs shall not be liable for indirect, incidental, special or consequential damages arising from the use of the platform, including, without limitation, loss of profits, data, business opportunities or business interruptions. SPARRING Labs’ total cumulative liability to the User shall not, under any circumstances, exceed the amount paid by the User during the two months immediately preceding the event giving rise to the claim.

12 Suspension, modification and termination

SPARRING Labs reserves the right to temporarily suspend access to the platform for technical or security reasons or to carry out scheduled or emergency maintenance tasks. Where possible, planned interruptions will be communicated to the User with reasonable advance notice via the email address associated with their account or through a notice on the platform itself. SPARRING Labs may modify these Terms at any time, notifying the User of changes at least 30 days in advance; continued use of the service after that period shall be deemed acceptance of the new terms. Upon termination of the contractual relationship, whether by User cancellation or by SPARRING Labs’ decision, the User’s data will be deleted or anonymized once the retention periods required by applicable legislation have elapsed.

13 Applicable law and jurisdiction

These Terms are governed by and construed in accordance with Spanish law and applicable European Union regulations, in particular the General Data Protection Regulation and the Consumer Rights Directive. For the resolution of any dispute that may arise from the interpretation or performance of these Terms, both parties submit to the jurisdiction of the Courts and Tribunals of Logroño (La Rioja, Spain), unless the User acts as a consumer, in which case the courts corresponding to their domicile shall have jurisdiction. Prior to the exercise of legal action, the parties undertake to attempt to resolve the dispute amicably through direct negotiation for a minimum period of 30 calendar days.

14 Contact